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1 — Information We Collect
We collect only the information necessary to operate our website, schedule demos, and respond to enquiries. This may include:
Contact details you submit (name, email, company).
Usage data from our website (device type, pages visited, timestamps).
Form submissions and support requests.
Basic technical logs for security and performance.
We do not collect operational venue data through the website. That data is governed separately under customer agreements.
2 — How We Use Information
3 — Data Protection
Sulaco processes data in accordance with the Swiss Federal Data Protection Act (revFADP).
We apply industry-standard safeguards, including:
Encryption in transit and at rest.
Strict access controls.
Continuous monitoring for abuse or malicious activity.
No data collected on this website is used to train models or shared with third-party advertisers.
4 — Information Sharing
5 — Your Rights
Under Swiss data protection law, you have the right to:
Request a copy of the personal data we hold.
Correct or delete your information.
Withdraw consent for communications.
Request information about how your data is processed.
Rights requests can be submitted using the contact details below.
6 — Cookies and Monitoring
7 — Data Retention
We retain website-collected data only as long as necessary for its purpose:
Enquiry data: up to 12 months.
Technical logs: up to 30 days.
Scheduling records: per provider’s standard retention.
You may request earlier deletion at any time.
Contact us
For privacy and security inquiries:
privacy@sulaco.com
Data Protection Officer:
dpo@sulaco.com
Governing Law
This Privacy Policy is governed exclusively by the laws of Switzerland, regardless of the user’s location.